It's important to get feedback from actual customers. It’s how we understand them, it’s how we build good products, and it’s how we have successful businesses.
Erin May, VP of Growth and Marketing at User Interviews, gives actionable tips and systems for conducting user interviews. Then she tells us how to use those insights to alleviate user pain points and level up your product.
|| Key Takeaways ||
- How to automate your process
- How to locate your customers
- How to invite them to participate
- How to make it a great interview
|| Additional Resources ||
The Key to Improving the Product-Led Onboarding Experience → hhttps://productled.com/blog/the-key-to-improving-product-led-onboarding/?utm_source=video&utm_medium=Webibites&utm_campaign=Erin+May
How to Reduce time-to-value (TTV) in SaaS Through Straight-Line Onboarding→ [ Ссылка ]
We Signed Up For 50+ SaaS Companies. Here are the best product-led growth examples→ [ Ссылка ]
Learn more about PLG by reading the bestselling book: Product-Led Growth: How to Build a Product That Sells Itself → [ Ссылка ]
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Tags: product-led onboarding, product-led onboarding experience, user research, user interviews, user metrics, user pain points, user onboarding, onboarding experience, onboarding process, user journey, customer journey
