Welcome to CookersAndOvens!
We pride ourselves on our exceptional customer service. This is a result of our wonderful sales team managed by Melanie Raybould. Every member of the team has in-depth knowledge of all the products we sell on our website, and regularly attend training sessions with our manufacturers to ensure that they are always up to the date with the latest trends and changes.
When you call us, you won't be put through to a huge call centre which will ask you to spend five minutes pressing this and that button. You will be put through to a real person straight away. If your enquiry requires more than one phone call, you won't be passed from pillar to post, speaking to a different person every time you call. We will always try and put you straight through to the person who originally handled your enquiry.
We are also dedicated to providing an excellent after care service. In the rare circumstances where something does go wrong, we will do everything in our power to put it right for you. Whether this is 5 days after purchase or 5 years!
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