APM Terminals Way of working helps create value from the customer´s perspective. Every employee, from the CEO to front line workers are trained to look for opportunities, however small, to continually improve the value creation process by eliminating waste. And by waste, we don’t just mean materials. The biggest gains in our industry come from time – reduced waiting times – shorter port stays – or delays due to avoidable equipment breakdowns.
An annual global programme recognizes and reward Way of Working role models. Known as “Way of Working Heroes” they range from frontline workers to management, but all have one thing in common. They lead with passion, eagerness to learn and win together, with respect for each other, while improving safety, impacting customer experience, reducing waste and increasing efficiency.
These are our Way of Working Heroes 2022
