If you have been wronged, and have complaints against your lawyer or consultant, you have the right to register your formal complaint with their regulators.
There are several types of complaints that the regulators may entertain, however, not all complaints can be addressed to the regulator. For Example, let us consider the case of an Alberta-based lawyer who mishandled your case. Let us see what kind of complaints the Alberta law Society will entertain and what they cannot entertain.
For a list of all regulators, please go to the download section.
Generally speaking, regulatory bodies usually entertain the following types of complains:
1: All kinds of harassment allegations,
2: Misuse of trust fund/fee.
3: Lawyer’s criminal conduct,
4: Poor communication such as not responding on time or not giving you the required information,
5: If a lawyer is not following your instructions and does what he/she seems appropriate.
6: Unreasonable delays in submitting your application or in managing your legal matter,
7: Hidden charges or unknown charges,
8: Conflict of interest,
9: If the lawyer is not returning your file at the end of the contract,
10: If a lawyer is not respecting your privacy or leaking confidential information.
The following complaints will not be entertained by the law society of Alberta, which may be applicable in other provinces as well, again for specific information please follow the links provided in the download section:
1: Fee charges or other financial concerns, such issues will be dealt with by the lawyer’s indemnity association or small claims court,
2: If you are not satisfied with the court decision,
3: Court processes and procedures,
4: Financial loss due to lawyers’ negligence, such cases could be submitted to Alberta’s Lawyers Indemnity Association.
If you have a lawyer that is registered in other provinces, please go to the links available in the download section and follow the instructions.
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