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Businesses that know how to create unique experiences for their customers stand out in the marketplace. What makes that advantage unbeatable? Knowing how to tap into shared values that matter to their customers.
That’s an art that The LUX* Collective has mastered. LUX* is committed to environmental sustainability – as are its guests. Watch the video to see the creative ways that LUX* creates more meaningful customer experiences based on the values it shares with its guests. Take a look, and discover how to give your customers a better reason to choose you.
#customerservice #customerexperience #customer #businessgrowth #businessideas
Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".
Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.
For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.
Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson & Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.
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