CX DAY SPECIAL: How to Broadcast Your Positive Customer Feedback | PeopleMetrics LIVE! - CX Episode 23
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While it's common to focus on negative customer feedback, one can often lose sight of positive feedback and what's working well. Positive feedback showcases why customers choose to be loyal promoters of your brand. With the end of the year approaching, be sure to acknowledge those loyal customers, as well as the employees that are serving them. CX Day is the perfect time to evaluate customer feedback and celebrate your CX success stories!
In this special 2022 CX Day PeopleMetrics LIVE! session, our industry experts dive into how to effectively assess customer feedback and how to broadcast your CX success stories.
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PeopleMetrics LIVE! is a free online session where experience measurement experts from our team answer YOUR questions about CX, EX, Pharma Patient Support Services and more. Tune in for short, casual conversations Tuesday's at 2:00pm ET.
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