This lecture incorporates the broad areas of quality and what is required for ISO 15189:2012 standards. It encompasses the type of things assessors will look at, why we do what we do, and how this can impact patient care.
Specific examples are given covering IQA, IQC and EQA.
Quality improvements and ongoing quality monitoring processes are also encompassed with real-life examples of the day-to-day quality practices and reviews undertaken in PHW.
