In this engaging conversation between Julian and Steven, the focus is squarely on trust and empowerment, particularly within the realm of project management and quantity surveying.

Julian, a seasoned quantity surveyor and advocate for purpose-driven business practices, underscores the importance of trust, empowerment, and collaboration in fostering client and staff satisfaction within the UK's quantity surveying industry.

Throughout the discussion, Julian emphasizes how empowering staff through autonomy, communication, and professional development not only enhances motivation and job satisfaction but also strengthens client trust and satisfaction. By sharing examples of successful empowerment initiatives within project teams, Julian demonstrates how this approach leads to quicker decision-making and improved communication, particularly in hospitality project management scenarios.
🎬 See how JCA work in hospitality: [ Ссылка ]

As the conversation unfolds, Julian delves into the concept of conscious business, touching upon the significance of B Corp certification and purpose-led business networks in driving positive social impact. He highlights the value of going beyond expectations to establish strong, collaborative relationships with clients, such as the longstanding partnership with Gaucho.
♻️ See what it means to be a 'Conscious Business': [ Ссылка ]

In conclusion, Julian reiterates his commitment to empowering others through trust, communication, and professional growth to achieve customer satisfaction and social impact. He underscores the potential of purpose-driven business practices to attract both clients and talented individuals who share these principles, shaping a culture of trust and collaboration within the quantity surveying and project management landscape.
❤️ Rethink your business with 'Purpose': [ Ссылка ]

00:00: Introduction
00:21: Building Trust
02:27: Empowering Team Members
03:50: Motivation and Job Satisfaction
04:06: Fostering Creativity and Innovation
06:31: Enhanced Decision-Making Process
09:27: Professional Growth and Training
10:09: Customer Satisfaction and Engagement
11:55: Retention of Talent
15:36: Get in touch.

For those intrigued by the intersection of quantity surveying, project management, and purpose-driven business, this conversation offers valuable insights into the role of trust and empowerment in fostering success within the industry.

Are you considering being a business for good and want someone to talk to who has been through the process? If so please reach out to Julian
📧 julian@jca-ltd.co.uk

#quantitysurveyors #bcorp #construction

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