#shorts #trending #chatbot
According to research by Salesforce, for instance, 66% of customers expect businesses to understand their needs. So personalization is a sphere of marketing that you simply cannot ignore. Here are 3 reasons why you must accommodate personalization in your chatbots if you want to stay ahead of the competition.
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Why Personalization is Key for Chatbots?
Теги
chatbot engagementbenefits of personalizationimprove user experiencepersonalized interactionschatbot customizationcustomer satisfactionenhanced engagementincreased conversionshigher retention ratespersonalized recommendationstargeted messagingtailored responsespersonalized chatbot experienceuser preferencesuser behavior analysisconversational AIpersonalized chatbot solutionscustomer-centric approachAI-driven personalization.