The main role of management has always been to enforce protocol and make decisions for others in the organization. AI is already being used to make decisions in the workplace on things like who to hire or how to assemble the most effective teams, so what happens when we get to the point when AI can make all decisions typically made by mangers? Would we ever get to a point where the role of managers is obsolete?

The answer to the question isn't totally black and white. While it seems likely that technology will increase and eventually get to the point where all business decisions could likely be made my AI, computers will never be able to match the emotion and human aspects of real managers. This is both good and bad--machines are capable of making decisions without emotions, meaning everything would be fueled by an algorithm, eliminating the need for guesswork and gut reactions that could prove false. For less-effective managers whose main purpose is just to make decisions and sign timecards, AI could be a realistic replacement because they already aren't doing anything that a computer can't do.

However, replacing all managers with AI takes out another vital part of a manager's role--the human aspect. Good managers do more than just make decisions for their organization; they also lead the company, build relationships with employees, and connect on an emotional level. The best companies around the world are led by enthusiastic and charismatic managers who could never be replaced by computers.

Managers play an increasing important role in the future of work as they set the stage for transparency, employee experience, corporate culture, and more. With these human-driven principles playing such an important role in an organization's success, managers will stand out even more from AI.



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ABOUT THE FUTURE IN FIVE
Will AI take over the world? Will cars drive themselves? What will the employees, managers, and organizations of the future look like and will we all have jobs we love? Join best-selling author and futurist Jacob Morgan each week as he explores these topics and more. The Future in Five is a series that seeks to bring inspiration, education, and wonder to a topic that impacts every human being on the planet, the future of work.
Jacob Morgan is a three time best-selling author, keynote speaker and futurist who explores the future of work and employee experience. His latest book is, The Employee Experience Advantage: How to Win the War on Talent by Giving Employees the Workspaces they want, the Tools they Need and a Culture They Can Celebrate (Wiley, March 2017) which is based on an analysis of over 250 global organizations. His previous books are, The Future of Work and The Collaborative Organization. Jacob’s work has been endorsed by the CEOs of: Cisco, Whirlpool, T-Mobile, Best Buy, SAP, Nestle, KPMG, Schneider Electric and many others. He is regularly featured in business publications such as The Wall Street Journal, Harvard Business Review, CNN, NPR, USA Today, Forbes and others.
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