This session introduces Webex® Contact Center, a next-generation cloud contact center solution that brings the innovation, flexibility, scalability, and agility of the cloud.
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Community Live- Introduction to Webex Contact Center
Теги
CiscoCisco CommunityCommunity LiveWebinardemoContact CenterWebexWebex Contact Centercloudcloud contact centeromnichannelcontact center solutionsWxCCAlejandra Gonzalezsoftware as a servicesaasrouting optionsagent desktopwebex control hubsingle sign onmanagement portalcall recordingemailchatvirtial agentIVRself service voice responseCRM CTIdashboardsAPIswebex callingPSTN servicesWebex experience managementwebex wfovideo