Is your business prioritising people and engagement or proposition and technology? Standard Life's Managing Director (Customer & Marketing) outlines some of the steps you can take to inspire advocacy and loyalty both in your organisation and your customers.
Filmed at Marketforce's Customer Experience in Financial Services conference in March 2013 - [ Ссылка ]
Established in 1987, Marketforce Business Media has over 25 years experience of delivering high quality strategic events and B2B communications. We produce and manage over 60 industry leading strategic conferences, training courses, lecture series and webinars every year, as well as providing insights through reports and surveys.
Our events take place across the UK, Europe & Asia and cover:
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