Amid the intense pressure faced by employees over the recent, COVID-haunted years, the rates of burnout have been particularly high among front-line workers. In fact, there has rarely been a more critical time to provide emotional coaching and support at all levels of an organisation - even though, it's simply not practical for most companies to do so, at scale.
So, how to address this shortfall in workplace emotional support? One solution is to turn to #ArtificialIntelligence.
In this Careers Express video, Corporate Trainer and CX host Elisabeth Kesterlian interviews Linda Boyd, CEO and Founder of digital coach, Kleu, who reveals how the #AI can conveniently and discretely support employees' #EQ, in a #gamified, cloud-based learning journey - part of the next wave of the #futureofwork.
Follow Kleu at:
🟣 Company website: [ Ссылка ]
🟣 LinkedIn: [ Ссылка ]
🟣 Instagram: [ Ссылка ]
🟣 Twitter: [ Ссылка ]
Follow Kleu CEO & Founder Linda Boyd at:
🟣 [ Ссылка ]
Follow Corporate Trainer Elisabeth Kesterlian at:
🟣 [ Ссылка ]
Time stamps:
0:00 - Intro
0:56 - What is Kleu, and why do we need it now?
3:26 - How do front-line employees learn to collaborate with A.I.?
4:47 - How does Kleu's interactive simulation work?
5:57 - How can an A.I. coach emotions, without empathy?
6:49 - Will A.I. ever be able to analyse and understand emotions?
8:16 - How does Kleu's habit-formation app work?
9:43 - Is the workforce embracing A.I.-powered tools?
11:10 - Which generation has been quicker to embrace Kleu?
12:36 - Do younger generations need different, or more training, to develop EQ?
13:56 - Can Kleu be effective for employees other than those at the front line?
15:10 - How will A.I. emotional coaching change training in future?
16:40 - How can people shift to an emotional fitness mindset?
17:56 - Final thoughts
