Communication is a tool – possibly the most versatile tool in your possession. At its simplest, communication is a method for sharing and receiving factual information; for giving and taking directions, instructions, and orders; for establishing rules and laws.
This course has been designed for everyone who works in the care industry. It provides a thorough overview of the subject of communication in care - for those with existing experience as well as new carers who are working towards completing their Care Certificate.
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