Metrics. We gather them. We make decisions based on them. We are judged by them. We don’t question them as often as we should. Despite our best intentions, we don’t always know how to decide what to measure. Even when we get it right we can end up doing more damage than good because of how we use them.
Julia Wester, product manager for ActionableAgile, shares some common metrics mistakes, how to know if you’re making them, and, most importantly, how to avoid them in the future.
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