A letting agent in east London has been fined £167,000 for misleading a tenant who paid for a room that wasn't available. Sterling DeVere received the penalty for the so called 'bait and switch' scam. They say the fine is disproportionate and that they'd simply made a mistake emailing the wrong picture.
UPDATE: Following an appeal, the fine was reduced to £7,500.
Jim Wheble reports.
