Collecting customer feedback, improving processes and requesting referrals to increase leads, conversions and improve processes. Keap automation triggered upon project complete tag. First email requests 1-5 star rating sorting advocates to request google reviews and dissatisfied clients to followup with and review or fix internal processes. Client was able to quickly identify issues and process bottlenecks to be addressed and enable advocates to promote their positive experience with a google review and a referral.

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