Welcome to Boostly Podcast Episode 596.
In this podcast episode, Liam Carlan introduces their guest, Hannah Audin from Superhog, a company that specializes in helping property managers ensure the safety and trustworthiness of their guests.
Hannah explains how Superhog validates guests' identities, preventing damage or financial loss for property managers. They also offer a convenient deposit management solution that allows property managers to monetize damage protection and streamline the process of managing deposits. Additionally, Superhog provides protection for significant incidents that may occur during a guest's stay, such as fires or emergencies.
The guest verification process involves clear communication with guests and a request to complete a verification link. Superhog collects essential guest information, including email, telephone number, address, and ID, to assess their reliability. Once verified, Superhog gives the property manager the green light, indicating that the guest is trustworthy.
Addressing guest concerns, Hannah assures viewers that when property managers communicate the verification process clearly, it usually doesn't discourage bookings. Genuine guests are typically willing to provide the necessary information, while potential bad guests may be dissuaded from booking when faced with verification requirements. The process itself is straightforward and only takes a few minutes, though some guests may have reservations about sharing their ID.
The video concludes with gratitude for Hannah's valuable insights and a call to property managers to gain confidence in securing more direct bookings through Superhog's services. If you're a property manager looking to enhance the safety and trustworthiness of your short-term rental, Superhog could be the solution you've been searching for.
00:00 - Intro
01:15 - Hannah's Introduction
02:19 - What is your history?
05:55 - How does it work?
08:10 - How does this work for the guests?
10:18 - Outro
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