Check out Carla's full session here:

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Discover the four aspects of digital experiences that matter most to people. It’s time to close the gap between what customers expect, and the experiences you deliver.

In this fast-paced session, Carla Johnson will show you how to start where you are today and make a big impact by tomorrow. You’ll walk away laser-focused on what matters most to your brand’s digital experience that truly sets you apart in ways no one else can copy.

You'll hear about:
Why organizations are so bad at understanding customer expectations about their digital experiences, and how to fix it

The FAME framework that helps you identify what matters most to your audience so you can prioritize your time, budget and resources

How to up-level the sophistication of your digital experience based on whatever budget and resources you have right now

#CarlaJohnson #Webinar #DigitalExperience

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