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Average sales people continuously seek new customers, while true sales professionals enjoy steady business from long-term clients. In this power-packed session, you'll learn to advance your customers up the "loyalty ladder" for more repeat business and referrals than ever. You'll also discover the power of Needs Analysis Selling. Having trained two-thirds of fortune 500 companies, Don is well qualified to teach you how to be more motivated and effective in every phase of the sales process. 100-minute DVD available at MindPerk.com.

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