South Africa has seen a rapid increase in online spending post-COVID. Consumers are not only becoming increasingly savvy but they continue to demand more from their checkout & payment processes, forcing businesses to reshape their business models on how they can connect and improve customer experience digitally. On this episode of Small Business E-volution, host Nontobeko Gumede is joined by Tyme Bank's Chief Commercial officer Cheslyn Jacobs to talk about the e-commerce space and how the digital bank aims to empower Mzansi's small business owners.
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