Today Jeff shares how to establish communication patterns during new home sales so you can make your customer feel properly cared for.
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Are you keeping your customers properly informed? But, would your customer say you're keeping them properly informed? The biggest complaint in sales is a lack of communication, so with effective sales communication, you can keep your clients from becoming "difficult customers." On today's 5 Minute Sales Training, we talk about customer care in new home sales and how to establish communication patterns.
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Thank you so much for taking the time to watch this video. Believe it or not, I read about 99% of the questions and comments that my followers post. :) If you enjoyed the video or have questions, please let me know in the comments section below!
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Jeff Shore is a highly sought-after sales expert, speaker, and author. For over three decades his innovative and real-world selling strategies have helped train sales leaders all around the world. Jeff’s unique approach to sales is informed by understanding the psychology of why people buy. Once you understand why people buy you can reverse engineer your sales style to meet the needs of the customer.
Unlike some sales trainers, Jeff teachers his sales professionals to abandon scripted sales presentations, obnoxious closing lines and other antiquated “used car salesman” techniques in order to make meaningful, emotion-centered connections. Unsurprisingly, these sales strategies really work: last year, Jeff’s residential real estates sales training clients sold over $25 billion in residential real estate. If you are a sales manager or executive looking for ways to increase profits, better train your sales team or simply just “level up” in your current market, Jeff’s leadership training methods are going to get you there.
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00:00 Would your customer say you're keeping them informed?
00:50 Frequently and proactively communicating with your customer
01:59 What happens in your customer's mind when you don't communicate
02:50 Biggest complaint: Lack of communication
03:31 What is your customer's perspective?
04:15 Keep them from becoming "difficult customers"
#SalesCommunication #HomeSales #SalesTips
