Improving Client Communication to Manage Expectations

Are you struggling to build trust with your clients and set clear expectations?

Many businesses may experience this challenge as issues arise throughout the course of their projects.

Without successful communication, it can be difficult for certain goals to be achieved effectively, leading to delays, miscommunications, or even disagreements that could have easily been avoided.

However, by learning effective strategies for communicating with clients and understanding their needs, you can reduce the likelihood of any potential confusion and establish better relationships overall.

In this video, we'll explore some key tips on how to improve client communications in order to manage expectations more successfully.

00:00 Intro
00:30 Being good at communication
00:54 Take notes
01:55 Make your clients accountable for what they said
02:20 Go over the notes from the last meeting
03:43 Document things that happened outside the meetings
04:30 Establish the timeline
06:00 Always have a meeting on the calendar for every client


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