In this video, we’re looking at the 10 hottest CRM trends for 2022, so you know what to expect from CRM this year. There’s still time for you to win 2022 if you hop on the emerging trends early enough and invest in the right solution. Try NetHunt CRM — [ Ссылка ] — the first 14 days are free!
To learn more about how NetHunt CRM can help your business grow, schedule a demo with our lovely Customer Success Team - [ Ссылка ]
If you’re still unsure about what kind of CRM your business needs to grow in 2022, check out our CRM from A to Z guide and learn how to choose the right CRM for your company — [ Ссылка ]
Time-codes:
00:19 Trend #1: AI in CRM
00:59 Trend #2: More privacy
01:31 Trend #3: More automation
02:23 Trend #4: More social integrations
03:13 Trend #5: Small CRM getting bigger
04:06 Trend #6: CRM for all departments
05:10 Trend #7: CRM for solopreneurs
05:48 Trend #8: CRM for every industry
06:32 Trend #9: XaaS
07:09 Trend #10: Self-service CRM
If you want your business to stay ahead of the competition, you need to stay up to date with all the latest trends. Try to get the first-mover advantage in everything you do, especially something as important as CRM.
We’ve compiled a list of the hottest emerging trends in the world of CRM, both related to CRM software and CRM market in general:
The use of AI in CRM. AI already exists in the CRM realm in its basic form. However, starting from 2022, AI is going to become a much more integral part of CRM software. We’re going to see a rise of built-in AI assistants looking at your reports, crunching the numbers, and giving you on-the-spot business tips.
Greater focus on privacy. In 2022, we’re ditching open rates as an email marketing campaign performance metric and move towards other, less loud indicators of success or failure.
More automation. The majority of great CRM systems already offer some sales and email marketing automation functionality. In 2022, the trend is only going to grow. Both big and small CRM jobs will no longer require manual labour and will be replaced by automated rule-based algorithms.
An upturn in social CRM. In 2022, we expect to see a lot of new CRM integrations with major social media platforms to accommodate the rise in the popularity of social selling.
Small CRM vendors are going to get a larger market share.
CRM for everybody. In the past, CRM was a tool for salespeople only. In 2022, we’re going to see much more jobs covered by CRM software so it becomes useful for more departments.
CRM is going to become significantly more popular among solopreneurs.
There will be a lot more niche CRM systems for specific industries.
XaaS.
The rise of self-service CRM.
If you want your CRM to stay in line with all the latest CRM trends, you need to invest in a solution with a proactive, innovative team of developers.
NetHunt CRM has been ranked as the Fastest Growing Software in Customer Relationship Management in 2022. We really do care about your business getting it all and staying at the front of your market.
-----------------------------About NetHunt CRM--------------------------------
NetHunt is a fully-fledged CRM software designed for sales, marketing, and customer service teams. Our mission is to help small and medium-sized businesses grow better, grow happier.
NetHunt is a Gmail CRM that brings sales automation and drip campaigns straight to your inbox. It has Webforms, LinkedIn, Facebook Messenger and Intercom integration and covers a full set of features to automatically capture leads, nurture them, manage sales pipeline, and close deals faster.
Our customers use NetHunt to get jobs done:
- To automatically capture leads via webforms.
- To send out drip campaigns and nurture leads.
- To organise client and lead databases.
- To capture leads with LinkedIn integration.
- To sync their Gmail activity with CRM and track sales processes.
- To sync their sales funnel with CRM stages, statuses, and tags.
- To manage individual and team tasks.
- To schedule follow-ups, bulk email campaigns, newsletters, and other types of communication with customers.
- To integrate NetHunt with other apps that they use every day.
- To store and access every moment of customer interaction with their sales team.
- To remind them about important calls, meetings, follow-ups.
- To monitor sales metrics and improve sales performance.
- To sync activities between sales, marketing, and support departments.
- To never miss a potential lead.
Give NetHunt CRM a try; the first 14 days are on us! [ Ссылка ]
Music: bensound.com
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