Are your employees capable of sustaining what they have learned after a training event? Knowledge transfer is the practical problem of transferring knowledge from one part of the organization to another. Like knowledge management, knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its availability for future users. It is considered to be more than just a communication problem. If it were merely that, than a memorandum, an e-mail, or a meeting would accomplish the knowledge transfer. To achieve operational excellence or world class status your organization needs to assure effective transfer of knowledge from instructor to person (whether online or classroom); from department to department; business unit to business unit.
In this session we will explore how to better transfer knowledge and guarantee all trained employees retain the new skills they have learned over time. We will look at using the new IMPRO virtual education platform as an example of technology that can boost your knowledge transfer in your organization.
