In this episode of Sunny's Silver Linings Podcast, IT By Design CEO Sunny Kaila dives into the evolving MSP ecosystem with Paul Hamilton and Tim Barton-Wines from Halo. Discover how teamwork, innovation, and delivering exceptional value are reshaping the industry.

Key highlights:
-The power of collaboration in navigating challenges and opportunities in the MSP space
-How Halo's innovative credit-back policy and customer-first approach redefine value
-Strategies for building high-performing teams, including mentorship and culture-driven onboarding
-Using AI and automation to drive impactful results and ensure sustainability for MSPs
-Leadership lessons: moving from command-and-control to trust-based collaboration

This episode is packed with actionable insights for MSP leaders and teams looking to transform challenges into growth. Don’t miss out—subscribe for more stories and strategies to thrive in the MSP world!

#SunnySilverLinings #ITByDesign #MSPEcosystem #Leadership #Innovation #Teamwork #Podcast

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