"One of my biggest fears about joining Amazon was losing the freedom to experiment that I had in startups. To my surprise, Amazon gave me even more room to innovate," shares Sridhar Kulasekharan, Director of Retail Business Services, Amazon, in this episode of Amazon Unplugged, hosted by Rajeev Sharma, Director, Talent Acquisition, Amazon India.
Sridhar recounts his 30-year career journey from storm-chasing as a research scientist to leading transformation in retail at Amazon. He emphasizes RBS’s critical role in safeguarding the customer experience while championing inclusivity through DEI initiatives.
As a passionate advocate for inclusivity, Sridhar highlights his involvement with Amazon’s PWD Affinity Group, dedicated to empowering people with disabilities to thrive at Amazon. Gain valuable insights on leadership, technology, and the future of retail in this engaging episode.
Tune in to Amazon Unplugged on Amazon Music, Spotify, or your preferred platform for the full episode.
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0:00:00 – Sneak Peek into the episode
0:00:44 - Introducing Sridhar Kulasekharan
0:01:59 - Sridhar’s storm chasing adventures
0:03:07 – Sridhar’s journey before joining Amazon
0:03:53 – Using entrepreneurial experience at Amazon
0:05:16 – Insight into Amazon’s Retail Business Services
0:07:23 – Maintaining the balance between quality and speed
0:08:54 – Incorporating GenAI in RBS
0:11:43 – Importance of teamwork
0:14:37 – Catering to Gen Z
0:15:45 – Hiring opportunities in Retail Business Services at Amazon
0:18:10 – Sridhar's leadership style
0:19:09 – Welcome Amazon India’s PWD Affinity Group’s President – Mrunmaiy Abrol
0:22:00 – Amazon's PWD Affinity Group
0:22:55 – Amazon’s efforts to being an inclusive workplace for PWD
0:28:20 - “Does it ring a bell?” with Sridhar
0:30:09 – Sridhar fires it up in an exciting round of rapid fire!
0:32:20 – Rajeev wraps up the episode
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