The meaning of collaboration has changed so much from the old days to now when we live in a much more dynamic and real-time form. Ciscos senior vice president for U.S. public sector, Bruce Klein, explains what does collaboration mean, and why government agencies are looking to improve interagency collaboration, and being able to communicate effectively between federal, state and local governments. Klein also provides insights on how Cisco's customers National Oceanic and Atmospheric Administration (NOAA) and the U.S. Army (JNN) are using collaboration technologies to accomplish their missions, as well as what Web 3.0 means for government agencies, citizens, and other constituencies.

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