The IATA Ground Operations Manual (IGOM) standardizes ground handling processes and procedures to reduce the complexity between working with multiple airlines, airports and ground service providers. Standardizing ground and ramp operations for airlines can help drive down costs, reduce the risk of aircraft damages and simplify training requirements.
Order the IATA IGOM: www.iata.org/igom
Learn more about IATA Manuals: www.iata.org/manuals
