This video provides an overview of how to manage referrals for service through the My Aged Care Provider Portal. The video guides you through how to:
• Receive and action a referral for service (accepting, rejecting, or accepting to waitlist if one is managed through My Aged Care);
• Retrieve a referral code for a client; and
• View your referral history.

For additional support you can refer to the resources below available on the Department’s Information for Service Providers page ([ Ссылка ]):
• Quick Reference Guide – Manage referrals for service through the My Aged Care Provider Portal
• My Aged Care Provider Portal User Guide: Part Two – Team Leader and Staff Member Functions

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