Your customer service team can make or break your success. They play a crucial role in building rapport and improving your client retention rate. However, your team may be scratching the surface on opportunities. They may be a hidden source of untapped potential.
What would it mean to your top-line revenue if they dug deeper into the customer’s issue proposing an upsell or cross-sell? Sandler’s Strategic Customer Care Program gives them the confidence and tools to build the behaviors that result in increased revenue, stronger relationships, and customer loyalty.
Contact Lewis Fogel and see if Sandler Strategic Customer Care Program is a fit for your
company. 561-279-3300
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