Smart CAPA is a Corrective Action and Preventive Action Management Software that can effectively manage complaints, holds, and deviations through root cause analysis such as 5 Whys or Fish Bone Analysis for the planning and implementation of the CAPA process. CAPA management allows the user to digitize the corrective and preventive action procedures to manage process defects successfully. Various features of Smart CAPA can streamline complaint management and non-compliance activity, product hold and release process, investigate deviations, and conduct corrective action management. Users can create Customer Complaint records, Hold and Release records, Process Deviation records, and CAPA records with Smart CAPA.

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