I purchased one month of FSD (Full Self-Driving) on 5/25 for my wife's Model Y. I used the feature four times without any interventions. However, when I checked on Monday, 5/27, I found that I had five strikes and FSD was suspended for a week. I contacted Tesla service and they confirmed that the car was only driven four times, but they were unable to explain the five strikes. They refused to provide a refund, remove the strikes, extend the time, or take responsibility for the issue. My advice to others is to not pay monthly for software that has bugs with no repercussions to the seller.
During this drive, I experienced multiple nag instances when I was pulling on the wheel, but the system didn't register it, and I got a strike on my Model 3. I'm not sure why this is happening to both cars. Additionally, I received a strike while driving in manual mode, but I don't have it on camera because I don't record my drives when not using Full Self-Driving (FSD) mode. Not super worried about my M3 because I outright own FSD on that vehicle.
