This case has been resolved and you can watch the complaint video on the following link:
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Case Description:
Suvarna Ma'am is a Gynecologist in Bina, Sagar, Madhya Pradesh, where she practices.
She had refused to reveal her identity throughout the production of the complaint video, but now that the issue has been satisfactorily settled, she has graciously agreed to reveal her identity in the success video.
She had applied with ICICI Bank for a Rs. 25 lakh business loan through an agent named Prashant Pawar.
Suvarna Ma'am realized that her needs could be met with just Rs. 15 lakhs before the loan was disbursed, so she asked the agent to adjust the loan amount accordingly.
The agent advised her to pay back Rs. 10 lakh in the loan account, once the loan is disbursed and that way she will only have to pay EMIs on the loan amount of Rs. 15 lakhs only.
Suvarna Ma'am had no reason to doubt the agent's intentions, so she trusted him.
Instead of depositing the funds in the loan account as promised and informed to Suvarna Ma'am, the agent mischievously invested the sum of Rs. 10 lakhs in two separate insurance policies of Rs. 5 lakh each to earn a handsome commission for himself.
Suvarna Ma'am has marked several emails to both ICICI Bank and ICICI Prudential after realizing she has been duped, but no assistance has been provided.
She has now contacted Insurance Angels, and we will leave no stone unturned to ensure that the mis-sold policies are cancelled, and that the premiums that were incorrectly deposited toward the policies are refunded to Suvarna Ma'am in her bank account.
Please watch the entire video to understand the fraud agent's method of operation; we've explained everything with the help of the documents.
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I hope you find the video informative, educational, and useful.
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