Effective communication is the foundation upon which all positive patient care interactions are based. But changes in vision, hearing, and cognitive processing can present challenges to effective communication between health care providers and older adults. This three-minute video from The Gerontological Society of America details examples of major communication challenges and specific recommendations to overcome them. The recommendations are based on GSA’s highly popular publication "Communicating with Older Adults: An Evidence-based Review of What Really Works." The video is intended for any healthcare professional that interacts with older adults and was supported by Johnson & Johnson Consumer, Inc.
