If you want to run a successful firm, one of the most important skills you can have is being able to adapt. The COVID-19 pandemic forced many law firms to rapidly adjust to new work procedures, including everything from remote workers to digital case management. And even now, in the aftermath of the pandemic, Chad Dudley is focused on staying on the cutting edge of firm management.

Chad Dudley's law firm, Dudley DeBosier Injury Lawyers, employs more than 50 attorneys and 170 employees across the state of Louisiana. He also spent nearly ten years helping other plaintiff personal injury law firms run more efficiently through his company Vista Consulting. In 2017, Chad joined CJ Advertising's team, where he now serves as their CEO, helping personal injury firms optimize their marketing efforts.

This week, we sit down with Chad to discuss how his firm is adapting to a post-COVID world. Chad emphasizes the importance of building effective attorney teams and having a dedicated HR manager. He also highlights the need for law firms to adapt to changes in lead generation and focus on acquiring qualified leads at a reasonable cost.

Key Takeaways

Focus on your foundation. Building a successful firm requires consistently practicing simple disciplines at an extreme level. From effective team-building to efficient lead generation, good habits need to be baked into the DNA of your firm.

Gather qualified leads. Chad stresses the significance of lead generation strategies that focus on acquiring qualified leads. He recommends maintaining a healthy ratio of qualified leads to signed cases, illustrating how this approach enhances a law firm's success.

Invest in HR management. One of the keys to staying on the leading edge of your market is assembling a strong team. Having a dedicated HR person for hiring can ensure that you've got the right talent contributing to your firm's growth.

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Sign up for Chad's Xcelerate conference in Las Vegas and type keyword "LawRank" under "how did you hear about us" to save $1,500 on your registration.

Previous Guests: Bob Simon, Gary Sarner, Jen Gore-Cuthbert, Muhammad Ramadan, Amanda Baggett, Sara Williams, Joe Fried, Bibi Fell, Sahm Manouchehri, Sevy Fisher, Taly Goody, Teresa Diep, Dan Ambrose, Rick Ferri, Glen Lerner, and many others

Other episodes you might enjoy:
3. Lead With Passion: Build On Strength
7. Hiring Systems: Find your "A" Team
18. Accelerate Your Firm: Intake and Understanding Revenue

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00:00 Intro
01:31 Meet Chad
01:58 The industry is changing
03:05 Going remote
04:36 Homeschooling, the original remote job
06:32 Building teams at scale
08:49 The need for human resources
09:26 The cost of case acquisition
09:43 The pros and cons of lead generation
10:55 The cost per case is going up
16:38 What is good firm profitability?
19:24 Three most important focuses for a beginning law firm
22:42 Why intake workflow is so important
25:10 What is the secret sauce?
27:05 Newsletters: Do they work?
28:55 Xcelerate 2023 conference details and discount code
36:03 Outro

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