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Hiten Shah is the Co-Founder of KISSmetrics, Quick Sprout and Crazy Egg. He also co-hosts a podcast with Steli Efti. He was on the Digital Agency Marketing Podcast recently to talk about how to measure client happiness and make your clients more satisfied by creating a feedback loop.

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Today I want to talk about the three main takeaways from that conversation:

1. How to make sure your client is happy with your work? [0:28]

2. Series of blunt questions to ask to get feedback [1:35]

3. How to deal with negative feedback? [2:06]

Listen to the full episode on iTunes: [ Ссылка ]

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/// R E S O U R C E S

Get the sales and service agreement we use to close business (free client contract template) [$1,000 value]: [ Ссылка ]

Get the actual questions we use to qualify clients on the first call:
[ Ссылка ]

Get the proposal template you can use to sell 5 and 6 figure deals: [ Ссылка ]

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/// MORE FROM ALEX

Subscribe for more content like this: [ Ссылка ]


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/// BUSINESS INQUIRIES:

For sponsorships you can reach us at: ABermanManagement@gmail.com

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