Discover how Slack empowers everyone with productivity across their business, now supercharged with AI. Learn how Slack is the front door to Customer 360, powered by automation and knowledge sharing.
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Chapters:
0:00 Introduction
0:40 The AI Revolution is also a Productivity Revolution
4:23 Meet the New Slack
5:05 Transform how work happens in Slack
7:40 Slack Canvas helps teams curate & organize knowledge
8:19 Introducing Slack Lists
9:29 How Trusted AI works better in Slack
13:00 The New Slack Interface Demo
17:23 Slack is the natural platform for Generative AI Applications
18:50 Introducing Slack Sales Elevate
21:55 Slack Sales Elevate Mobile Demo
23:50 Slack Sales Elevate Desktop Demo
26:50 Slack for Customer 360
28:05 How DIRECTV Uses Slack
31:10 Interview with Craig Reines from DIRECTV
36:16 Introducing Slack Automation
39:11 Slack Automation Demo
43:08 Developers meet the New Slack Platform
44:22 Interview with Arianna Huffington from Thrive
49:47 Introducing Thrive Global for Slack
52:25 Closing thoughts
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About Salesforce: Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM with Salesforce Customer 360, its complete portfolio of products that unites every team around the customer on one integrated, low code platform. Guided by core values and driven by a global community of Trailblazers transforming careers, companies and communities, Salesforce is more than a business — it’s a platform for change. Learn more at www.salesforce.com.
