The most popular reason for your bank to close your account is because of suspicious activity. If your account has been frozen due to suspicious behavior contact your bank to verify your purchases transactions. Before you may restore access to your account, you may be asked to provide evidence to prove your identity. Check your account statements as well, and report any unlawful transactions to your bank or credit union within 60 days of receiving your statement. If your account has been frozen as a result of a court order, you can appeal the ruling. Working with a lawyer to file a motion and interact with a court could be part of this. If you believe your account was improperly canceled, you can file a formal complaint with the OCC Currency's Customer Assistance Group, but you may not hear about the outcome for up to two months, so be patient. If you haven't received a paper check for the balance on a closed bank account, contact the bank's customer care department first. If it doesn't work, fill out the customer complaint form on the bank's website or call them to obtain your funds.
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