🔥ITIL® 4 Foundation Certification Training - [ Ссылка ]
This lesson will help you understand the constituent processes of service transition. After completing this lesson, you will be able to:
• describe the purpose, objective and scope of transition, planning and support;
• explain the purpose, objective and scope of change management;
• describe the concept of Service Asset and Configuration Management or SACM;
• identify the purpose, objective and scope of Release and Deployment Management; and
• Explain the purpose, objective and scope of knowledge management.
ITIL® Foundation Certification Training: [ Ссылка ]
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✅About ITIL 4 Managing Professional Program
This ITIL® Managing Professional (MP) Master’s Program provides practical and technical knowledge to pass the ITIL Managing Professional exam and obtain ITIL Managing Professional designation. This program covers the key concepts necessary to run IT-enabled products, services, teams, and workflows.
✅Program objectives
The ITIL framework was developed as a source of best practices for service management and is used globally by organizations to establish and improve their IT operations. ITIL 4 is the latest version of the world’s most popular ITSM framework. This ITIL Managing Professional program will take you through the following four ITIL modules to help you achieve the ITIL Managing Professional (MP) designation.
ITIL 4 Strategist: Direct, Plan, and Improve
ITIL 4 Specialist: Create, Deliver, and Support
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Specialist: High-Velocity IT
✅Prerequisite
Learners need to possess an undergraduate degree or a high school diploma in any discipline, as may be prevalent and accepted in their respective country of residence and/or work.Passed the ITIL 4 Foundation examination.
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