Improving Immersive Experiences for Visitors with Sensory Impairments to the Aquarium of the Pacific
Brid O'Conaill;James Provan;Jerry Schubel;Daniel Hajas;Marianna Obrist;Loïc Corenthy

CHI'20: ACM CHI Conference on Human Factors in Computing Systems
Session: Case Studies: Accessibility 2

Abstract
This case study describes the development of a mid-air haptic solution to enhance the immersive experience of visitors who are deaf, blind or wheelchair users to the Aquarium of the Pacific's movie theatre. During the project we found that adding a sense of touch, using an innovative ultrasound technology, to an immersive experience can improve the sense of engagement users have with the content, and can help to improve agreement with the topics presented. We present guidelines on the design of haptic sensations. By describing how this project took place within the tight timelines of a commercial deployment, we hope to encourage more organisations to do similar work.

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