Instructional Installation movie for Q2ID

Hello, thank you for purchasing Markzware's Q2ID. You have become one of thousands of people using this popular Markzware Adobe InDesign Plug-in, which will convert your QuarkXPress projects into Adobe InDesign CS2, CS3, or CS4, with one click! As a note, Q2ID will open all versions of QuarkXPress, including, most importantly, v6, 7, and 8.

But, now, it seems you are having a problem getting Q2ID to work on your machine. In this movie, we will go through the most common problems and help you to solve it. Okay, let's go over the most common problems.

I Don't See the Activation Code Window for Q2ID, When I Start Up InDesign
First thing to check, is to see if you are you on the latest version. You can check the current version, by finding the Q2ID plug-in, in the "[Macintosh HD]/Applications/Adobe InDesign/Plug-Ins/Filters" folder. By selecting it and typing Apple-I (Macintosh), or Right-Mouse-clicking and choosing Details from the pop-up menu (Windows), the version will be shown.

To see what the latest version is that Markzware released, please visit our site at:
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If this version is higher than the one you have installed, download the latest version and use it to replace the older version.

You might have installed the wrong version of the plug-in. Since you received a version for CS2, where the name of the plug-in ends with .framework and a version for CS3 ending at .InDesignPlugin, a mistake is easily made. Double check if you installed the right version.

When I Put in the AC of the Upgrade, I'm Asked for an Earlier Code. Where Can I Find the Old Code?
Depending if you received a CD with your earlier purchase or not, you can either find the Activation Code on the inside of that box or find it in the email you received, when you purchased online. To help you with your search: The email was from Element5, Digital River, Avangate, or from your local reseller. If you registered your product when you received it last time, you will be able to find it on your personal Markzware page at: [ Ссылка ]

The Plugin Shows as a Folder, Instead of a Plugin
This problem often appears, when the Plugin is unpacked on one platform and, then, transferred to another platform (i.e. Windows to Mac). There are two simple ways to solve this:
Only unpack the compressed file, when it is present on the machine it will be installed on, or
Delete the file extension .framework (CS2) or .InDesignPlugin (CS3) from the folder and deselect the folder name. Now, select the file name, again, adding .framework (CS2) or .InDesignPlugin. Deselecting the file name will change the folder to a Plugin, again.

Why Can't I Get the Latest Version to Work?
Your Activation Code will work for that version and you will be able to update, whenever we hand out a free upDATE, until a new upGRADE is launched. An upGRADE is a paid version. Contact your local reseller, to find out if you need to purchase an upgrade.

Q2ID Only Works for My Mac or Windows, but Not Both. Why?
The Q2ID plug-in is purchased for either Mac or Windows. The Activation Code will not work on both platforms. If you did purchase the plug-in for the wrong platform, please contact the reseller you purchased from, to see if the product can be swapped.

Will My Q2ID Activation Code Work on the Other Markzware Products?
If you received a CD, you will find multiple plug-ins or applications on the CD. We do this, so we do not have to create separate CDs for every software we sell. This is one of Markzware's contributions to a greener planet.The Activation Code you received will only activate the application or plug-in you purchased.

That brings us to the end of this short list. If you watched them all and you still have problems activating Q2ID, please feel free to send us an email. The form for that can be found at:
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We will, then, get back to you, to make sure you will be able to use Q2ID, as soon as possible.

QXPMarkz replaces Q2ID:
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Thank you for watching this FAQ video on Q2ID from Markzware.

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Q2ID - FAQ's - QuarkXPress to InDesign Plugin

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