Before the pandemic hit, P.F. Chang’s began turning its attention to off-premise, recognizing an urgent need to keep up with shifts in consumer behavior. The resulting To Go concept has proved a major win for the casual dining chain — currently, it’s rolling out more of these smaller format locations as it seeks to carve out a ‘channel agnostic’ future for itself.

CEO Damola Adamolekun has been essential in driving P.F. Chang’s new evolution, proving the casual dining sector is capable of adopting the change needed for the uncertainty ahead. In this conversation, we sat down with Damola for some insight into the inner workings of this transformation, as well as look at what’s next for a brand leading the way.

Recorded at RestaurantSpaces '21 (October 20, 2021) in Palm Springs, CA

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