Katherine Regnier is the CEO and founder of Coconut Software, a customer engagement platform for financial institutions. She launched the company in 2011 after recognizing the need for improved scheduling software while struggling to book a massage appointment. Since then, Katherine has led the company through venture capital funding, strategic partnerships, and the rapid growth that makes it the envy of its industry. In this episode, we hear Katherine’s inspiring story of launching Coconut a decade ago, and how she found the courage to risk it all from the beginning. We also learn what post-pandemic life looks like for the company, and how they stepped up to be there for their customers throughout the crisis.

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