AI will change the way we work, replacing some tasks, augmenting others, and creating new ones. Leaders and frontline employees must upskill and reskill to learn new ways of working with AI.

Employees are ready for AI, but only if employers use it ethically and responsibly. Leaders are more optimistic about AI than frontline workers, who need more training and confidence in their employer's AI program, according to our recent survey of nearly 13,000 executive suite leaders, middle managers, and frontline employees in 18 countries.

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