Tien Tzuo, CEO and Founder of Zuora, is interviewed at the 2019 Montgomery Summit.
We're at a pivotal moment in business history, one not seen since the Industrial Revolution: the end of product ownership as we know it. Now we subscribe to services. And not just streaming services like Netflix and Spotify—even industrial firms like Ford and Caterpillar and retailers like Walmart provide subscription services. So how can your business survive and thrive in the new economy?
The implications of “the end of ownership” are far-reaching. How do you create products to stand up to more constant use; keep customers engaged and offer new personalized experiences; compete against a growing number of subscription products and services; and transform your business systems to keep up with flexible pricing models?
Informed by a decade of insights from Zuora, the world's largest subscription management platform, Tien Tzuo, shares how business leaders in every role can prepare and prosper in marketing, IT, finance, product, and sales.
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