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Process mapping is an excellent way to get a handle on all the details of creating a new service or offer. Mapping the steps and activities that make up a business process helps you identify bottlenecks and operate more efficiently so you feel in control and confident that you can meet client expectations from the start.
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In the video above, ProcessDriven CEO Layla Pomper shows us just how easy process mapping can be with some useful vocabulary and practical examples.
Here's what we'll cover:
00:00 How to Process Map
00:43 5 Easy Steps to Build a Process (by Process Mapping)
01:35 Start by Building a Process Map with 4 shapes
03:20 Step 1: Define the Start and the Stop Points
04:40 Step 2: Outline the Process from Beginning to End
08:20 Step 3: Add a Swimlane for Tracking
10:00 Step 4: Turn the Process Map into a Task List
12:15 Step 5: Create Templates
12:45 Ready to systemize your new offer?
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