In these hectic, overworked, understaffed times, its easier than ever for managers (who are usually even more overworked than their subordinates) to come across something like the Quintus Arrius line to Roman slaves from Ben Hur, . . . we keep you alive to serve this ship, so row well and live! It demonstrates how easy it is to come across as a leader who believes that everybody is lucky to have a job, so you better suck it up, keep your nose to the grindstone and dont complain.

Sadly, this view, while effective during this struggling economy, is killing your productivity today, and will lead to significant retention, recruiting and training costs down the road. The moment your employees begin to feel that you dont appreciate them and that theyre only on board to row, you have amplified the root cause of low employee morale and its going to cost you big time.

свернуть