stc embarked on a digital transformation journey to revolutionize their BSS, elevating business agility, customer experience, and operational efficiency. Starting in 2019, their transformation journey encompassed product lifecycle management, user journey, order fulfillment, and more.
To ensure a seamless implementation strategy with multiple vendors and system integrators, stc chose the TMF standards as their guiding north star. The results were astounding, with over 95% time-to-market improvement, 75% enhanced response time, and an impressive 30% increase in Internal Net Promoter Score.
These efforts have earned them a place as finalists in the IT Agility category of TM Forum's Excellence Awards 2023. The winners will be announced at DTW23 - Ignite on 19th September 2023. For more information, visit [ Ссылка ].
#TMForum #DTW #DTW23 #Ignite #Excellenceawards
Ещё видео!