3 Minute Tip - The Art Of The Ice Cream Cone
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At Sentry Equipment, we've been teaching customers for years what we call "The Art Of The Ice Cream Cone". Creating a perfect cone from a soft serve machine time and time again consistently takes practice, knowledge, and a bit of training. An ice cream cone may not sound like a big deal to mess up, but just minor inconsistencies over time can add to huge problems at the end of the season. The ice cream cone is probably the cornerstone or symbol of your shop, so it's important to nail it correctly every time for every customer.
• Education
• Consulting
• Training
• Service
Education
Sentry Equipment has been voted a top Electro Freeze distributor for 30 straight years. One of the main reasons is that we believe in educating customers on our equipment and the industry in general. We may be the experts on the frozen dessert business and equipment, but you are the expert on your vision and ideas. Working together with our customers and talking to them and not at them, is the best way to ensure success. We have helped thousands of customers develop their ideas and dreams into high profits. Whether it be through our Ice Cream Academy, our Open House seminars, our participation in frozen treat schools throughout the country, or just a one on one meeting at your location.
It all starts with education.
Consulting
Consultation goes hand and hand with education and it is one of our biggest strengths at Sentry Equipment. From the day you meet with us, you'll have the peace of mind that we are just a phone call away. Whether you are opening a new business, changing an existing one, or just considering a fresh idea, we will help guide you every step of the way. Click on the link below to learn more about our Consulting services.
More about our Consulting Services
Training
When you purchase Electro Freeze equipment from Sentry, you get more than just a machine. With a full state of the art training facility, we'll give you all the hands on training you need to maximize your profits. Through our annual Open House, training seminars, and our focused one-on-one sessions, we will train you on everything you need to know. From how to make consistent, profitable, high quality products to the art of serving customers, there is nothing we don't cover. We'll give you the foundation and training you need, for as long as you need it. Our job does not end after the sale. It's only the beginning.
Service
Service is such an important aspect of what we do at Sentry Equipment. That is why we developed our "Sentry Service Standards"
* Fully stocked parts trucks - Whatever may be wrong with your equipment, our trucks have the part to fix it
* 24 Hour Service - If we cannot solve your problem over the phone, our goal is to be at your store within 24 hours
* 7 days a week on call service - Problems rarely happen at convenient times. No matter when they happen, we are a phone call away
* Sentry Technicians - Sentry employs only the most professional, courteous and qualified technicians and we keep them. Amazingly, our service department has over 200 years of experience in the industry
When you call us at Sentry, you will always get a live, courteous voice on the phone. Small wonder we have won the Electro Freeze Service Excellence Award for 30 straight years.
Sentry Equipment Service and Sales handles Electro Freeze equipment in the areas of New Jersey, Pennsylvania, and Delaware. Please contact us for a detailed list of our serviced counties.
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Sentry Equipment
1001 Lower Landing Rd
606 Commerce Center
Blackwood, NJ 08012
1-800-583-8026
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